Privacy Policy for Romat Group
Welcome to Romat Group and subsidiaries (“Romat Group”, “we”, “our”, or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, interact with our services, or communicate with us.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Information you voluntarily provide to us, including:
- Full name
- Email address
- Phone number
- Company or business name
- Billing or payment information
- Delivery or contact address
- Any information submitted through forms, emails, or customer support
b. Non-Personal Information
We may automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Operating system
- Website usage statistics
- Pages visited and time spent on the site
c. Cookies and Tracking Technologies
We may use cookies, analytics tools, and similar technologies to improve user experience, analyse website traffic, and personalise content.
You may disable cookies through your browser settings, although some website features may not function properly.
2. How We Use Your Information
Romat Group may use your information to:
- Provide and improve our services
- Respond to inquiries and customer support requests
- Process transactions and service requests
- Send updates, newsletters, or promotional communications
- Improve website functionality and user experience
- Conduct research, analytics, and business development
- Comply with legal obligations
3. Sharing of Information
We do not sell your personal information.
However, we may share information with:
- Trusted service providers and business partners assisting our operations
- Payment processors and logistics partners
- Legal or regulatory authorities where required by law
- Successors or affiliates in the event of a merger, restructuring, or acquisition
All third parties are expected to maintain appropriate confidentiality and security standards.
4. Data Security
We implement reasonable technical and organisational measures to protect your information from unauthorised access, disclosure, alteration, or destruction.
While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is completely secure.
5. Data Retention
We retain personal information only for as long as necessary to:
- Fulfil the purposes outlined in this Privacy Policy
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
6. Your Rights
Depending on applicable laws, you may have the right to:
- Request access to your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to certain processing activities
- Withdraw consent where applicable
To exercise these rights, contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of third-party platforms they visit.
8. Children’s Privacy
Our website and services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.
9. International Data Transfers
Your information may be stored or processed in countries outside your jurisdiction where our service providers or partners operate. By using our website, you consent to such transfers where legally permitted.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or operational practices. Updated versions will be posted on this page with a revised effective date.
11. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy, please contact:
Romat Group
Website: www.romatgroup.com
Email: info@romatgroup.com
12. Consent
By using the Romat Group website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.